It’s quick and easy to schedule your appointment!

Click on the SCHEDULE NOW button to open the appointment calendar

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Select a day and time that work best for you

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Enter the required contact information so you receive important confirmations and reminders

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Mark your calendar and set a reminder for your scheduled time

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Important:

Appointments are available in 45-minute time slots. Please wait by the phone at your scheduled time and be sure to answer, as the call will come from an unknown number. At the 45-minute mark, your counselor will have to wrap up your session in order to be available for their next appointment.

Benefits Counselors are available over the phone to help you enroll in your new hire benefits.

These licensed professionals will fully explain your options, answer your questions, and complete your enrollment. Follow the steps listed here to schedule your appointment.

If you have questions but are not ready to enroll, or if you have already enrolled and need to make a change, please call the HSBC Benefits Center at 1-800-847-0615.

Important Note: Any information contained within this communication or provided by a Licensed Benefit Counselor that relates to an HSBC-North America (U.S.) employee benefits plan or program, including but not limited to, the Retirement Income Plan, Tax Reduction Investment Plan, Consolidated Health and Welfare Plan, Retiree Health Plan and Severance Pay Plan, is intended for general informational purposes only. The information in this communication or received from a Licensed Benefit Counselor does not amend, replace or constitute the Summary Plan Description (SPD) or plan document, nor is it a contract. Please refer to the SPD for a full explanation and for specific details concerning eligibility, exclusions and other plan information. To request an SPD, please call the HSBC Benefits Center at 1-800-847-0615. If there is any discrepancy between this document or the information provided by the Licensed Benefit Counselor and the official plan documents, benefits will be governed solely by the respective official plan documents. While every effort has been made to ensure the accuracy of information provided in this document and by the Licensed Benefit Counselors, it is possible that your benefits may differ from what is described.  HSBC reserves the right to correct any errors and to the extent there are clerical errors or other mistakes, including overpayments of benefits, misinformation on eligibility or a miscalculation of benefit amounts, they do not create a right to receive benefits.  Use of this service does not guarantee, directly or indirectly, employment with HSBC.  While it is hoped that coverage under the benefits plans will continue, HSBC reserves the right to amend or terminate any benefits plan at any time.

IMPORTANT:
Appointments will no longer be available after August 29th.

For benefits enrollment assistance after August 29th, please contact HSBC Benefits Center
Mon-Fri, 8AM-6PM Central

1-800-847-0615